Privacy Policy.

1. What We Collect

We collect only what we need to quote, schedule and perform a detailing service, and to follow up afterward.

• Contact details — your name, phone number and email address
• Service location — the address where the work will be performed
• Vehicle details — make, model, size, condition and the service requested
• Booking and payment records — what was booked, when, and what was paid
• Website usage data — pages viewed, referring source and general device information

We do not collect or store full payment card numbers on this website. Payment is handled at the time of service.

2. How We Collect It

Directly from you when you submit a booking or quote form, call, text or email us. Automatically through standard website analytics when you browse this site. And from third-party scheduling and automation tools we use to run bookings, which are listed in section 4.

3. How We Use It

• To respond to quote requests and confirm appointments
• To contact you about a booking — arrival windows, delays, rescheduling
• To perform the service and keep a record of work done on your vehicle
• To follow up after a service and, where you have opted in, to send occasional offers
• To understand which pages and campaigns bring people to the site, in aggregate

We do not sell your personal information.

4. Who We Share It With

We share information only with service providers who help us operate, and only what they need:

• Scheduling and booking platforms used to manage appointments
• Automation tools that route form submissions to us
• Website hosting and analytics providers
• Advertising platforms, for conversion measurement

We may also disclose information where required by law, or where necessary to protect our rights, property or safety.

5. Text Messages & Calls

When you give us your phone number, you agree we may contact you by phone and text about your booking. These are service messages — confirmations, arrival updates and follow-up about work performed.

Where you have separately opted in, we may send promotional messages. Reply STOP to opt out of those at any time, or tell us directly. Opting out of promotional messages does not stop messages about a booking you have made. Message and data rates may apply.

Phone numbers collected for SMS are not shared or sold to third parties for their own marketing purposes.

6. Cookies & Analytics

This site uses cookies and similar technologies to keep the site working, remember preferences and understand how visitors use it in aggregate. Most browsers let you refuse or delete cookies; parts of the site may not work as intended if you do.

7. Advertising

We advertise online, including through search advertising. Advertising platforms may use cookies to measure whether a visit resulted in a booking, and to show our ads to people who have visited this site. You can manage ad personalization through the settings offered by those platforms and through your browser.

8. How Long We Keep It

We keep booking and service records for as long as needed to run the business, resolve disputes and meet tax and record-keeping obligations. Marketing contact details are kept until you opt out. Analytics data is retained according to the retention settings of the analytics provider.

9. Your Choices & Rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct information that is wrong or out of date
• Delete your information, where we are not required to keep it
• Stop sending you marketing messages

Contact us using the details below and we will respond within a reasonable time. Depending on where you live, you may have additional rights under state privacy law.

10. Security

We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children

This website is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

12. Changes

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.

13. Contact Us

Questions about this policy, or requests about your information:

Patriot Auto Detailing
Mesa, Arizona
Phone / text: (480) 336-9295
Email: patriotautodetailing14@gmail.com